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Customer care

Of course, you want the best possible answer to your question or a suitable solution to your Stoov problem. Depending on your question, we can help you in different ways.

Help Centre

Do you have questions about your order or experience a problem with your Stoov? Then follow our Help Centre!


Take a look at our FAQ, here you can find the answers to our most frequently asked questions.

If you still have questions, please do not hesitate to call or email us.

Opening hours
Monday to Friday 17:00 – 23:00 AEST